Re: film processing in NYC

From: Robert Houllahan (email suppressed)
Date: Tue Aug 18 2009 - 14:19:09 PDT

On Aug 18, 2009, at 2:34 PM, k. a.r. wrote:

> "A long time ago cinelab lost my original cut because they sent the
> print back without it"

I am sorry that happened I am sure it was before my time here and I
can look for the original or try to investigate as to what might have
happened. I have put allot of better business practices into place
over the last five years I have been here. I do not know of any
problem with lost originals in my time here and feel we are generally
very careful with peoples film.

Dave wrote:

"If you care about your project, I would advise against working with

Dave is mad at us because his Super-8 film had a slight unsteadiness
which he blamed on our telecine. I watched his film zoomed out on our
Rank and saw a perfectly steady perforation and a slight inter-frame
unsteadiness. He refused many attempts by myself and Brad to show him
the problem was on the film and not in telecine. I suppose he will say
that we did not properly bolt down our B+W Reversal processor and the
fault is still ours because we caused unsteadiness in processing.
Xander told me to ignore Dave and I will follow her advice...

I think we do great work and constantly try to help experimental and
other low budget film makers work on film we waive minimums where
possible, store peoples originals without charge, and try to keep
prices reasonable to keep working with film affordable. We have added
High-Def to our telecine department and 2K scans. I can get testimony
from many customers who think our work is great and who work on an
international level.

We always try to do the best work possible I think our B+W Reversal
processing is the best around and our Color negative is also top notch
which includes 8mm, 16mm and 35mm. We actually care about 16mm answer
printing and work very hard for people following this path. Finally
our transfer and scans are top notch and reasonably priced.


Robert Houllahan
VP Cinelab Inc.

For info on FrameWorks, contact Pip Chodorov at <email suppressed>.